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Reolink Reviews

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Overall Rating

5.0
9 Reviews
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About Reolink

Reolink.com specializes in providing a variety of security solutions for both home and business use. Their product lineup includes battery-powered security cameras, PoE (Power over Ethernet) IP cameras, WiFi security cameras, and comprehensive CCTV systems. They also offer dual-lens security cameras for expanded vision, and video doorbells for front-door monitoring. Reolink's products are designed for DIY installation, with a focus on ease of use and flexibility. Customers can manage their security systems via the Reolink app, which allows for remote viewing, instant alerts, and motion zone monitoring. The company provides no monthly fees for basic services, ensuring privacy and cost-effectiveness. Additionally, Reolink offers solar-powered options for eco-friendly and wire-free operation, as well as 4G LTE cameras that operate independently of WiFi, making them suitable for areas without internet access. Their commitment to customer support is evident through their 24/7 online help center, support videos, and community blog, where users can find assistance and information on product setup, troubleshooting, and updates.

Reolink Pros & Cons

Pros of Reolink Cameras:

  • High-Resolution Video: Offers high-resolution 4K video quality and 2K+ (5MP) HD video for crisp and clear images.
  • User-Friendly Setup: Easy to install and set up, with a user-friendly interface.
  • Night Vision: Reliable night vision capabilities, although it may struggle with movement at night.
  • Customizable Settings: Allows customization of motion, push notifications, and other settings in the Reolink app.
  • No Contracts: No contracts or long-term commitments, making it a flexible option for DIY security.
  • Free Cloud Storage: Offers a basic cloud storage plan for free, which is a convenient feature.
  • Affordable Price: Generally priced competitively, with some models available for around $95.

Cons of Reolink Cameras:

  • Night Vision Limitations: Struggles with night vision, especially with movement.
  • Limited Browser Support: The webUI and computer interface are less robust compared to the mobile app, and some features like sorting by person and vehicle detections are only available in the mobile app.
  • Firmware Updates: Firmware updates can be hit-or-miss, which might affect the overall performance.
  • Global Availability: Global availability is not always consistent, which can be a drawback for some users.
  • Limited NAS Support: Some Reolink cameras do not support NAS or Onvif, which might limit their integration with other systems.

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Reolink Customer Reviews (9)

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Sif Áskelsdóttir
Sif Áskelsdóttir
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Feb 12, 2023
Janina Frankfurter
Janina Frankfurter
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Feb 11, 2023
Charlie Rose
Charlie Rose
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Feb 10, 2023
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Şebnem Verhoog
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Feb 6, 2023

Reolink Customer’s Q&A

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Reolink Features and Benefits

Key Features and Benefits of Reolink Security Cameras:

  1. One App/Client for All Control:

    • Unified Control: Manage all Reolink cameras from a single app, ensuring seamless control over your home or business security system.
  2. Instant Alert System:

    • Real-Time Notifications: Receive push notifications or emails for real-time alerts, ensuring you stay informed about any activity.
  3. PTZ (Pan-Tilt-Zoom) Cameras:

    • Wide Area Monitoring: Reolink's PTZ cameras are highly recommended for their ability to monitor large areas with outstanding video quality.
  4. Advanced Features:

    • Night Vision: Enhanced night vision capabilities for clear video capture in low-light conditions.
    • Motion Detection: Advanced motion detection for alerting you to potential security breaches.
  5. High-Resolution Cameras:

    • 5 Megapixel Resolution: Capture the clearest images with 5 megapixel resolution, ideal for details like license plates and facial shots.
    • 2K 4MP Resolution: Offers two times clearer images than standard 1080p, ensuring high-quality video.
  6. Wire-Free and Wi-Fi Capabilities:

    • Wire-Free Options: Cameras like the Reolink Argus can connect directly to Wi-Fi without the need for a hub, making setup easy and convenient.
    • 4G LTE-Enabled Cameras: The Reolink Go cam is 4G LTE-enabled, allowing it to stream and record videos from virtually anywhere without Wi-Fi.
  7. Customizable Settings:

    • Motion and Notification Customization: Easily adjust motion detection and push notification settings in the Reolink app.
  8. Cloud Storage and No Contracts:

    • Free Cloud Storage: Offers a basic cloud storage plan for free, eliminating the need for additional storage costs.
    • No Contracts: No long-term commitment required, making it a flexible and cost-effective security solution.

Reolink Pricing

Reolink's pricing varies widely depending on the product. Here are some key points:

  • Camera Systems: Range from $559 to $1299.
  • Indoor and Outdoor Cameras: Range from $79.99 to $249.99.
  • Accessories: Range from $10 to $30.
  • Cloud Storage Plans:
    • Basic: 7 days of free cloud storage, then $3.49/month for 30GB, $6.99/month for 80GB, and $10.49/month for 150GB.

For specific models, here are some prices:

  • RLK8-800D4: $559.99.
  • RLK8-800B4: $539.99.
  • RLK8-410B4: $399.99.
  • Reolink GO Plus: $179.99.
  • Argus PT: $139.99.
  • Argus Eco: $84.99.

These prices are subject to change, so it's always a good idea to check the official Reolink website for the most current pricing information.

About Reolink.com Payment Method?

Reolink.com offers a variety of payment methods to accommodate customers globally. Customers can make purchases using major credit cards such as Visa, Mastercard®, American Express, Discover, JCB, Diners Club, and EnRoute. Depending on the customer's location, local payment options like Cartes Bancaire in France may be available. Additionally, PayPal is supported, providing a secure and convenient way to pay online. It's important for customers to be aware that they might encounter a Foreign Transaction Fee or International Transaction Fee, which is charged by their credit card issuing bank and not by Reolink. For any payment issues, customers are advised to reach out to their bank or Reolink's support team for assistance.

Reolink FAQs

FAQ

Reolink Alternatives

Here are some alternatives to Reolink:

  1. Blue Iris: A popular choice for home security systems, compatible with many camera brands.
  2. Hikvision: Offers a wide range of cameras, though they may be more expensive than Reolink.
  3. Dahua: Known for working well with Blue Iris and offering good technical support.
  4. TP-LINK tpCamera: A cloud-based video monitoring app that allows remote viewing of live footage.
  5. HomeSafe View: Allows access to camera feeds, watch recordings, and manage DVR settings from a smartphone or tablet.
  6. Altec Smart Security System: Provides a number of features for security needs.
  7. Eufy: Known for its range of security cameras and smart home devices.
  8. Arlo: Offers a variety of wireless security cameras with advanced features.
  9. Nest: Provides indoor and outdoor cameras that integrate well with other smart home devices.
  10. Ring: Known for its video doorbells, but also offers other security cameras and devices.

Each of these alternatives has its own strengths and weaknesses, so it's important to consider specific needs and preferences when choosing a security system. Remember to always look for video samples of the low light performance of any camera before making a purchase. If the camera can't provide blur-free night video, it might not be the best choice. Always check for user reviews and ratings to get a better understanding of the product's performance and reliability. Hope this helps!

FAQ

How To Open A Reolink Account?

To open an account on Reolink.com, follow these steps:

  1. Visit the Reolink website.
  2. Click on the humanoid icon and choose to Sign up.
  3. Fill in your email address and password.
  4. Check the Terms of Service and Privacy Policy.
  5. Click Sign up.

You can also register a Reolink account via the Reolink App:

  1. Tap the Login button > Tap Sign up.
  2. Fill in your email address and password.
  3. Tick the two options below, and then tap Sign up.

Remember, you don't need to sign in to configure your camera. You can configure and use your camera normally without registering for a Reolink account. However, you need a Reolink account if you want to enjoy additional services like Reolink Cloud service and smart home features on the Reolink website or app. Hope this helps!

FAQ

About Reolink.com Prices and Cost?

Reolink.com offers a range of security cameras and systems with prices that vary depending on the type and features. The camera systems are priced between $559 to $1299, catering to different security needs for both home and business. For individual indoor and outdoor cameras, prices start as low as $79.99 and can go up to $249.99. These prices reflect the variety of options available, from basic models to more advanced units with additional features. Customers can choose according to their budget and requirements, ensuring they find a product that provides both security and value.

FAQ

About Reolink.com Popular Products and Services?

Reolink.com is known for its diverse range of security cameras and systems designed for both home and business use. Among the popular products are the Argus Series, which are solar-powered or rechargeable battery-powered security cameras, offering a wire-free experience. The Reolink Go Series features 4G LTE battery security cameras that operate independently of WiFi. For indoor surveillance, the Indoor Smart Home Cameras provide extensive coverage with 355° pan and 105° tilt capabilities. The company also offers comprehensive Security Camera Systems for continuous monitoring and recording, as well as WiFi/PoE Cameras & NVRs that integrate with 4K technology for high-resolution viewing. Reolink's solutions are designed with user convenience in mind, featuring Plug and Play technology for easy DIY setup and compatibility with the Reolink App for remote management and instant alerts.

FAQ

Reolink.com Return Policy?

Reolink.com provides a 2-year warranty and a 30-day return & refund policy for products under certain conditions. If a product is defective and not damaged artificially upon receipt, customers can return it within 30 days of delivery for a full refund or replacement, with Reolink covering all shipping fees. Beyond 30 days but within the warranty period, a full refund is not available, but customers can opt for replacement or repair. The warranty is void in specific situations, such as products marked as "sample" or "Not for Sale," purchases from unauthorized resellers, or products that have been mishandled or improperly used. For new products, registering within 2 years of purchase grants an additional 6-month extended warranty. The same applies to refurbished products, with registration yielding an extra 6 months on top of the 1-year warranty. The warranty starts from the invoice date, and customers are advised to contact Reolink directly for after-sales service if the purchase was made through authorized resellers or distributors.

FAQ

What are the key features of Reolink cameras?

Reolink cameras are equipped with a range of features to enhance home and business security. Flexible, Easy Installation and Full HD Resolution ensure clear images and straightforward setup. Two-Way Talk allows for communication with visitors or intruders, while Color Night Vision provides visibility in low light conditions. A Built-In 90 dB Siren can deter unwanted guests, and Low-Cost Cloud Storage offers affordable options for video archiving. Additionally, there is a Local Storage Option via Micro SD Card for those preferring physical storage. For integration into smart homes, these cameras support Smart Home Integration, making them a versatile choice for modern security needs.

FAQ

What are the features of Reolink Go Series?

The Reolink Go Series cameras are designed for areas with limited or no WiFi access, operating on 4G LTE and 3G networks. They are 100% wire-free, making them highly portable and suitable for outdoor use. The series includes models like the Go Series G430, which offers 2K 4MP Super HD resolution, 355° pan & 140° tilt capabilities, and smart detection of persons and vehicles. The Reolink Go model provides 1080p Full HD resolution, starlight night vision, and a 110° wide viewing angle. These cameras are equipped with rechargeable batteries, and optional solar power for eco-friendly continuous operation. They also feature two-way audio, PIR motion sensors, and the ability to send intelligent alerts. Users can view live feeds remotely via the Reolink App, and the cameras are IP65 weatherproof, ensuring durability in various environmental conditions.

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